Digital Membership Card FAQ

What are digital membership cards?

The UMFA began offering digital membership cards, which can be downloaded and saved to your smartphone, in 2024. Using digital membership cards is more environmentally friendly as it cuts down on paper and plastic waste, and it means you never have to worry about forgetting your membership card at home. After joining or renewing your UMFA membership, you will receive an email within two weeks with a link to download your digital card.

How do I use my digital membership card?

Your digital membership card is unique to your membership and displays your name, membership level, expiration date, and a unique barcode. Simply show your digital membership card to our staff at the Visitor Services Desk, Museum Store, or Museum Café to take advantage of your member benefits!

How will my reciprocal benefits work when visiting other organizations?

Digital membership cards display the reciprocal logo(s) and list participation in the reciprocal programs as a benefit of the membership level. Simply show your digital membership card at participating institutions to receive free or reduced admission. You can also find links to reciprocal lists in the eMembership Card app.

There is more than one adult named on my membership. How do they access their membership card?

All adults named on the membership will be able to download a digital membership card following the same process. They will need your membership number or phone number to locate the membership card.

There is an error on my membership card. How can I fix it?

Our apologies. Email membership@umfa.utah.edu with the correct information, and we’ll get it updated.

I renewed or made changes to my membership, but my membership card hasn’t been updated. How do I fix this?

To get your new membership card, simply click “Find My Membership Cards” and complete that process again, including downloading your new membership cards.

I downloaded my card, but now I can’t find it. Where did it go?

Simply search in your app library for “eMembership Card”. You can also add your card to your Apple or Google Wallet after downloading, but will still need to use the eMembership Card app for your other membership benefits.

What if I prefer a physical membership card?

By default, all new and renewing members will now receive a digital membership card. If you prefer to receive a physical membership card instead, please contact us at membership@umfa.utah.edu or 801-585-9875.